Terms of Service

1. About us & using this site

This website is operated by Olven Ltd, a company registered in England and Wales (company number 17311848), whose registered office is at Flat W9, 2 Cadence Court, 4 Lewis Cubitt Walk, London, N1C 4ER, England. You can contact us at illiakhaddadian@gmail.com or by post at our registered office. By using this site, you agree to these terms. If you do not agree, please do not use the site.

2. Pre-launch reservations

Reserving a place is free and creates no obligation for you or for us. It is not an order or a contract of sale, and it does not guarantee stock, a particular price or a delivery date. We’ll email you when orders open, and you can then decide whether to order. You can leave the reservation list at any time by unsubscribing.

3. Products & information

We work to keep product information accurate and current. Product imagery is illustrative. Final ingredient amounts and usage guidance appear on the product label.

4. Orders, pricing & payment

We sell to customers in the United Kingdom. Prices are in pounds sterling (GBP) and are shown at checkout before you pay. Placing an order is an offer to buy; a contract is formed when we email you to confirm your order has been dispatched. All orders are subject to availability. We may decline or cancel an order where we reasonably need to — for example, an obvious pricing error or suspected fraud — and will refund any amount paid in full.

5. Delivery & returns

Delivery is explained on our Shipping page and returns, including your 14-day right to cancel, on our Returns page.

6. Responsible use

Olven Focus Mint is a food supplement containing caffeine. It must be used as described on our Disclaimer page and product label — including that it is not intended for children, pregnant or breastfeeding people, or those sensitive to caffeine.

7. Intellectual property

The Olven name, wordmark, packaging, copy, and site design are our property. You may not reproduce them for commercial purposes without written permission.

8. Our responsibility to you

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. We supply our products for domestic and private use only, and are not responsible for any loss of profit, business or business opportunity.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law — including your rights under the Consumer Rights Act 2015.

9. Governing law

These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in the courts where you live.

10. Changes & contact

We may update these terms from time to time; the version on this page applies, and the terms in force when you place an order apply to that order. Questions: illiakhaddadian@gmail.com or use the Contact page.